FAQ

What does it cost to attend?

Tuition is charged by credit hour for all programs of study.  The tuition rate is determined by course type.  Fees are charged per credit hour or per semester depending on the fee.  Tuition and fees are assessed at the time a student registers for courses.

Use the tuition and fee calculator to determine specific per-semester costs.

Can I get my 1098-T tax form online?

Yes, 1098-T tax forms are available online through WebServices in myPortal.

When is my payment due?

The payment deadline for the upcoming semester is on the main Bursar page.

What is actually due by the payment deadline?

By the payment deadline each semester, you must have payment arrangements in place for your full balance owed for that semester. Payment arrangements include the following. If you plan to use a payment option not listed, please contact the Bursar’s Office in advance.

  • Payment out of pocket – you must pay by the due date
  • Financial Aid – your aid must be awarded and accepted by the due date
  • Any combination of these options as long as your balance is fully covered!

How do I pay/enroll in a payment plan?

  • To pay online with a credit card go to WebServices and click on Make a Payment under Financial Information. Visa, Mastercard, Discover, and American Express are accepted.
  • To enroll in a monthly payment plan click here.
  • If you are paying by check, please make it payable to Franciscan Missionaries of Our Lady University and include your student ID in the memo. Checks can be mailed to 5414 Brittany Drive, Baton Rouge, LA 70808.
  • To pay in person by cash, check, or credit card, stop by the Bursar’s Office in the Student Services building on Picardy and Didesse

What happens if I have not made payment arrangements by the deadline?

Your classes will be purged meaning you will no longer be registered for the semester. If you are able to re-register, you’ll need to have payment arrangements made before the next purge.  A purge is run after the published payment deadline and after the last day to drop classes without a W.   
 
Please note if you do not plan on attending, you must officially withdraw through the Registrar's Office.  DO NOT depend on being purged as a method of dropping your classes.

When can I expect my financial aid refund?

This information can be found on the Refund Disbursement page.

How do I get a voucher to purchase my textbooks/uniforms/skills pack?

Students expecting a financial aid refund are eligible to receive a book and or uniform voucher. To request a voucher, go to the Portal and hover over Virtual Bookstore, then click on Request Voucher. Vouchers are available starting 4 weeks prior to the first day of each semester through the 2nd week of classes.  Please visit the book/uniform voucher page for more detail.

How much do I get back if I drop a class?

How can I view my balance due online?

In WebServices under Financial Information, click on Account Summary by Term.

What should i do if my payment plan needs to be adjusted or cancelled?

You must contact the Bursar’s Office! Adjustments are not automatic, they must be made by someone in the Bursar’s Office.

Who do I ask if I have questions about...

  • Class scheduling, withdrawal – Registrar’s Office (225)490-1602 or registrar@franu.edu
  • Balance, fee bill payment, refunds – Bursar’s Office (225)768-1770 or bursar@franu.edu
  • Financial aid, TOPS, scholarships – Financial Aid Office (225)768-1714 or financial.aid@franu.edu
  • Portal or WebServices – ISSC (225)765-4357

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