Bursar Policies

Tuition and Fee Payment Deadlines

Students must have payment arrangements in place for the full balance due by the published payment deadline each semester. Payment arrangements include the following.

Payment out of pocket – Balance must be paid by the deadline
Nelnet (FACTS) payment plan – Must be enrolled by the deadline
Financial Aid* – Aid must be awarded and accepted by the deadline
Any combination of these options

*This includes federal, state and institutional aid received directly by Franciscan Missionaries of Our Lady University. Outside scholarships and/or loans, VA benefits, etc, disbursed directly to the student will not be considered as pending aid towards the balance due.

For payment arrangements not listed above, please contact the Bursar’s Office well in advance of the payment deadline.

Students who do not have satisfactory payment arrangements in place by the deadline may be purged from their classes. Purged students who re-register will need to have payment arrangements in place before the next purge.

Please note: Students who do not plan on attending must officially withdraw through the Registrar's Office. DO NOT depend on the purge as a method to withdraw.

Past-Due Balances

A past-due balance is any balance that exists on a student account after the published payment deadline for which no payment has been received and no payment arrangement has been made. Once the payment deadline for a semester has passed, balances become due immediately. Additionally, the University reserves the right to discontinue services to students with past-due balances including but not limited to transcripts, diplomas, registration and enrollment in payment plans. Past-due balances may also be turned over to a collection agency. This policy is administered by the Bursar’s Office and is applicable to any past-due balance on a student account.

Tuition and Fees Refund Policy

When a student drops or withdraws from a course, refunds of tuition and fees are made according to the following schedule.

Timeframe	Tuition Refund	Fee Refund	Notes
On or before the fifth day of the term	100%	100%	Full refund of tuition and fees.
6-8 calendar days from start of term	75%	0%	Only tuition is partially refunded; fees are non-refundable.
9-14 calendar days from start of term	50%	0%	Tuition is partially refunded; fees remain non-refundable.
After 14 calendar days from start of term	0%	0%	No refunds for tuition or fees.

For information regarding issuance of credit balances and financial aid refunds, go to the Refund Disbursement page.

Credit Card Payment Policy

We do not accept credit card payments for a given semester if the student's account does not reflect a balance due for that semester.

Privacy Policy

The Bursar's Office strictly follows the guidelines provided by FERPA (The Family Rights and Privacy Act of 1974). Financial records will only be released to the student who holds the account (and to any approved institutions/agencies who have a financial stake in the account). If a student wishes to allow a parent/spouse or other person access to financial records, he/she must provide written authorization to the Registrar's Office.