Enrolling in a course is easy! Simply browse our course list, select the course you want to take, and click on the "Register" button. You'll be prompted to complete the checkout process and then you'll receive an email to create an account with our learning platform (Reach 360). After that, you can follow the link to our learning platform to find your course.

Once you enroll in a course, you will have access to the learning platform for 120 days. After completing the course, you will have an additional 30 days of access to review the content and any updates. During the course, you can also download any available materials provided, which you can keep forever for your personal reference. This ensures you have access to important resources even after your course access ends.

If you need help with course content or encounter any technical issues, our support team is available to assist you. You can contact us via email. Additionally, you can reach us during business hours by phone.

Yes! Our courses are designed to be flexible. You can pause your progress at any time and resume where you left off without losing any of your work. This makes it easy to learn at your own pace, even if you need to take a break for personal or professional reasons. We recommend bookmarking our learning platform for easy access: Learn - Franciscan Center for Professional Development.

Yes, all of our courses are self-paced. You can start, pause, and complete the course according to your own schedule. This flexibility allows you to learn when it’s most convenient for you, whether that’s during the workweek or on weekends.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), Cash App, and other secure online payment options. Please check our payment page for more details or to choose your preferred method.

You can track your progress through your course dashboard on Reach 360. It will display your current completion percentage, the modules you’ve finished, and what’s left to do. Additionally, you will receive a completion certificate once you finish a course, which you can download or share with your network.

Absolutely! We take your privacy and security very seriously. All personal information provided during registration or payment is encrypted using industry-standard protocols. We also comply with data protection regulations to ensure your data is handled securely and privately.

We strive to respond to all inquiries as quickly as possible. During the week, you can expect a response within 24 hours. Over the weekend, our response time may be slightly longer, and we aim to get back to you within 48 hours. Our support team is dedicated to providing timely assistance to ensure your learning experience is smooth and enjoyable.

We offer a 7-day refund policy for course purchases. If you decide that the course is not right for you, you can request a full refund within 7 days of purchase, as long as you have not accessed the course content. Once you begin accessing the course materials, the refund policy no longer applies. To request a refund, please contact our support team with your purchase details.

Our courses are designed to provide valuable skills and knowledge, and some courses offer Continuing Education Units (CEUs) upon completion. CEUs are shown in the course description on our website for each applicable course. While our courses are not formally accredited by educational institutions, they provide certification upon completion, which you can use to demonstrate your skills and achievements to employers or on your professional profile.

Course access is granted on an individual basis, and we ask that you do not share your account or course materials with others. Each learner must enroll separately to ensure they receive the full benefits and support that come with individual access.

Yes, we offer discounts for group enrollments or corporate training programs. If you are interested in enrolling multiple people from your organization, please contact our support team to discuss pricing and customization options for your team.

Yes, our learning platform is fully accessible on both desktop and mobile devices. You can learn on the go, whether you're using a smartphone or tablet, making it easier to access your courses anytime, anywhere.

To help you choose the right course, we provide detailed course descriptions, including information on the CEUs (Continuing Education Units) you will earn upon completion. This allows you to make an informed decision based on your career development goals and the professional credentials you're aiming to achieve. If you're still unsure, our support team is happy to provide personalized recommendations based on your current skill set and needs.

To avoid losing progress, we recommend completing the course within the allotted time or reaching out to us if you need an extension. If you experience issues with completing the course within the access period, please reach out to our support team for assistance.