This course introduces the students to the analytic tools and research methods that are applied in making effective decisions in operations and management of healthcare organizations. Nationwide enforcement of paperless electronic recordkeeping and reporting has created the environment for real-time analysis of big data at population level. This disruptive change in environment is driving change management in healthcare industry. In this course, students will explore the sources available healthcare data, and the common practices of using analytic tools to obtain results to drive change in operations and management, quality, performance improvement, outcomes assessment and marketing at population level.
Admission into the MHA program or program director approval